Posted Mar 2, 2011 by anonymous | 1412 views | 0 comments
I received a Sony DCR-DVD403 Camcorder as a gift on January 24, 2006. The camera with options cost over $1000.00. On May 24, 2006 the camera stopped working. The lens will not open. I called Sony and they told me that the labor warranty only last for 3 months and it would cost me $161.30 for them JUST TO LOOK AT IT...after looking at it, they would then tell me how much more I would have to spend to get the camera working again. Mind you there would also be freight to and from the factory on top of the fee requested. I live on a fixed income (SSI) and cannot afford the fees to have the camera fixed. After telling Sony of my plight they said 'That's your problem'. I would highly recommend that NO ONE purchase anything from sony. They don't stand behind their products.
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